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International Logistics Industry Use Case

We have connections all over the world to help you create a better "last mile" delivery experience,enhance the connection with users,and increase customer stickiness

Serve customers efficiently and build a good reputation for the company

Improve the service efficiency of order delivery through notifications such as text messages and phone calls,and establish a reputation for corporate service image

  • Security Verification

    Help new users register and verify through SMS and voice verification codes,confirm payment of logistics fees,effectively confirm user authenticity,and improve user registration conversion rate

  • Order Notification

    Prompt the customer to place an order successfully through SMS,and notify the customer of the pick-up time and pick-up code,improving the efficiency of the logistics company and simplifying the order pick-up process

  • Shipping Notification

    Through the system SMS,remind customers of delivery time,delivery personnel information and delivery items,sign for notification,improve the efficiency of the logistics company and simplify the delivery process

  • Signature Notification

    Receipt message notification,informing the user that the order number has been signed,reminding the user to pay attention,and avoiding the loss of the user's property

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Proactively develop customer relationships and increase customer loyalty

Marketing promotion,customer care,customer feedback through SMS and phone calls to further improve customer loyalty

  • Marketing Promotion

    Send customers the latest delivery discounts,event promotions,and multi-channel marketing strategies for logistics companies through text messages or phone calls on specific festivals

  • Customer Care

    Send customers a brief overview of the company's dynamics,key customer holiday care news,etc.,to help companies attract,develop,maintain and enhance service relationships with customers

  • Improve customer satisfaction

    For valuables or easily damaged items,communicate with customers in a timely manner through voice calls,notify the pick-up location,make an appointment for pick-up time,avoid customer property loss,and improve user satisfaction

  • Collect customer feedback

    You can put the questionnaire survey in the text message for customers to fill in,maintain customer relationship with the filled customers,or use manual customer return visits to understand customer emotions and collect feedback information

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Do more for your business

The future of cooperation with IntBell.

Learn more about our favorite customer engagement tool.

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Business Phone

Collaboration tool for message,phone,mail,Livechat

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Enterprise Message

A2P-enabled marketing message,order notification,customer care

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Customer Service Tool

Easy to set up one-on-one private encrypted conversations through the link

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Customer Relations

Integrated CRM tool to easily manage your customers and rating tags

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Risk Rating

Lookup: Get to know the customer before starting any conversation

A robust,shareable phone system designed to grow with your team

Features most liked by logistics companies

Business Phone

Get the leading enterprise VoIP platform,clear call quality and reliable global collaboration on any device.

VoIP Call Center

Easily expand your soft phone setup,deploy quickly,optimize call flow,and get more first-contact solutions over the phone.

Marketing Tools

Integrate messages,calls,emails,and customer together for easy and efficient work to promote business growth.

Why Choose Us?
Enterprise business phone for the modern enterprise,a scalable business phone system,24/7 customer support.
  • Protect your private number from advertising calls

  • Customer service support,complete IVR button menu,shared answering responsibilities

  • Lightweight CRM to support and triage your customers

Happy users
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